Shipping & Returns

SHIPPING

Boy Box offers ground shipping for a flat fee of $9 USD. Available items will ship within 2 business days of the order date. A shipping confirmation with tracking will be sent after the order has been shipped. Once the package has shipped, you will receive an automated email containing tracking information. Ground shipments should arrive within 5-7 business days after processing. 

All orders placed after 1pm EST will be shipped the following business day.

LOST/STOLEN PACKAGES

If your tracking information shows that your package was delivered, but you have not received it, please contact Customer Service at customercare@subscribeboybox.com. 

RETURNS

Boy Box does not accept returns on personal items for hygienic purposes. For all other merchandise, returns may be initiated within 30 days of the order date. 

Returned merchandise must be unworn, with all tags attached. Upon receipt of returned goods, Boy Box reserves the right to deny refund if the merchandise does not meet policy requirements.